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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Priscilla Whitehouse

August 11, 2026

5  out of  5
rating by Priscilla Whitehouse
"The reasonable on their prices and they're great to work with."
We responded:
"Thanks so much for the fantastic rating, Priscilla! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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John Abrams

August 11, 2026

5  out of  5
rating by John Abrams
"Messaged me back quickly. We then worked out details on phone and he had my policy immediately activated!!"
We responded:
"John, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Louisville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Tom Kanaly and Team "
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Madmanmax

August 11, 2026

5  out of  5
rating by Madmanmax
"The office is so good! Great deals and great staff! If you need insurance you need to go there!"
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Teresa Selby

August 6, 2026

5  out of  5
rating by Teresa Selby
"Great team of experts who know how to take care of business. Thanks Tom!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Boo Adrey

August 3, 2026

5  out of  5
rating by Boo Adrey
"He did a great job"
We responded:
"Boo, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Louisville insurance team is always here and happy to help. "
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James Gabbard

July 30, 2026

5  out of  5
rating by James Gabbard
"Heather is great explain everything to me made me feel important thanks Heather"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Sharlene Dillander

July 29, 2026

5  out of  5
rating by Sharlene Dillander
"I contacted them to get quote today, and Tom was very helpful and informative. I ended up saving money when I switched. Heather was also helpful in getting me switched over. I've only had the one contact with them so far, but as of right now, I highly recommend them :)"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Louisville. "
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Edwin Culver

July 28, 2026

5  out of  5
rating by Edwin Culver
"Heather was very accommodating and very sweet and patient dealing with me. I appreciate that so much. And got coverage immediately. Can't wait to have them cover. My house will be soon. Thanks a lot Heather"
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Liz Zirnheld

July 26, 2026

5  out of  5
rating by Liz Zirnheld
"Heather is amazing! Always so pleasant and eager to help. So thankful for her knowledge and expertise on all things insurance. Heather went above and beyond for me When I called her office after closing time… In fact, she turned around to take care of my needs. I trust Heather and Tom K. State Farm for all my homeownership and car insurance needs. Because I have always been Taken such good care of, I actually followed Heather from my previous State Farm agent’s office when they closed. I trust in this office, and cannot say enough good things about them. Do yourself a favor, and call Heather. She will get you taken care of."
We responded:
"Thank you so much for the 5 stars, Liz! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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SARAH SATTERFIELD

July 24, 2026

5  out of  5
rating by SARAH SATTERFIELD
"Fast, quick, and extremely professional!!"
We responded:
"SARAH, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Louisville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Tom Kanaly and Team "
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David Conner

July 24, 2026

5  out of  5
rating by David Conner
"Great job taking care of me. Thank you Tom and team."
We responded:
"Thank you so much for the 5 stars, David! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Fred Robinson

July 22, 2026

5  out of  5
rating by Fred Robinson
"Tom was very helpful in setting up my insurance. He not only got me discounts, he made the entire process seamless. I recommend!"
We responded:
"Thank you so much for the 5 stars, Fred! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Ofelia Cardenas

July 20, 2026

5  out of  5
rating by Ofelia Cardenas
"Thank you Tom! You were so helpful and kind. Look forward to insuring with you for many years."
We responded:
"Thank you so much for your kind review, Ofelia!  If you need insurance assistance, we are just an email or call away! - Tom Kanaly, your State Farm Agent   "
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Grant P

July 3, 2026

5  out of  5
rating by Grant P
"Heather Caswell is amazing, very personable, and relatable."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Rob Fennell

July 2, 2026

5  out of  5
rating by Rob Fennell
"Great services"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Tom Kanaly’s Team. "
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MeMe Hays

June 30, 2026

5  out of  5
rating by MeMe Hays
"Super nice people....a great place to deal with!!"
We responded:
"MeMe, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Tom Kanaly’s Team here in our Louisville office. "
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Bailey Moore

June 27, 2026

5  out of  5
rating by Bailey Moore
"Was so patient and got us a great price for car insurance and renters ."
We responded:
"Wow, thank you for the 5-star review, Bailey! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Abraham Bolton

June 27, 2026

5  out of  5
rating by Abraham Bolton
"Excellent service"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Tom Kanaly’s Team. "
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Dominique Razeeq

June 26, 2026

5  out of  5
rating by Dominique Razeeq
"I had a very positive experience. The staff I worked with, particularly Heather, were very knowledgeable and helpful. Additionally, they were able to significantly reduce my insurance premiums for the same coverage."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Elenys Peraza Monteagudo

Elenys Peraza Monteagudo

June 25, 2026

5  out of  5
rating by Elenys Peraza Monteagudo
"Great Help by Heather she was able
To explains every questions and find the best price in town for my rental and car insurance."
We responded:
"Elenys, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Tacie Norman

June 22, 2026

5  out of  5
rating by Tacie Norman
"Wonderful and very helpful"
We responded:
"We are grateful for your 5-star review, Tacie! Thanks for taking a moment to share your positive rating of State Farm Agent Tom Kanaly’s Team here in Louisville . "
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Penny Havens

June 16, 2026

5  out of  5
rating by Penny Havens
"Heather Caswell is amazing to work with. She is honest and so knowledgeable about insurance! Everyone should work with her!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Tom Kanaly’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Louisville ."
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Jack Downs

June 16, 2026

5  out of  5
rating by Jack Downs
"On an extremely short notice, Heather at Tom Kanaly's office in Fern Creek Kentucky sent to us a binder insurance document listing a newly purchased property as our home address. We needed this document in order to update our driver's licenses in Kentucky. Heather saved our day for sure as at the time Kentucky was transitioning to a new licensing system. We were able to get our licenses changed/updated only because of what Heather did for us. THIS is service extraordinaire."
We responded:
"Thank you so much for the 5-star rating, Jack! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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A E

June 15, 2026

5  out of  5
rating by A E
"Five Star Plus Service!! I have multiple policies and at times lots of questions. Heather is friendly and professional. Communication has always been great, my questions and concerns are always promptly addressed. I would not hesitate to recommend this office and State Farm to family and friends."
We responded:
"Wow, thank you for the 5-star review, A! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Daniel Smith

June 13, 2026

5  out of  5
rating by Daniel Smith
"What a amazing experience I had with Tom, at first I thought it was fake but then grew to trust him and finally realized he was a trusted agent! ( my aunt clicked on a random internet) anyways I look forward to working with Tom in the next decade!"
We responded:
"Thank you for the 5-star review, Daniel! Here on State Farm Agent Tom Kanaly’s Team, we are proud to serve our community and appreciate your recognition. "