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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Smith

June 13, 2026

5  out of  5
rating by Daniel Smith
"What a amazing experience I had with Tom, at first I thought it was fake but then grew to trust him and finally realized he was a trusted agent! ( my aunt clicked on a random internet) anyways I look forward to working with Tom in the next decade!"
We responded:
"Thank you for the 5-star review, Daniel! Here on State Farm Agent Tom Kanaly’s Team, we are proud to serve our community and appreciate your recognition. "
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Rena Chandler

June 11, 2026

5  out of  5
rating by Rena Chandler
"One call and he handed everything I needed!!!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Tom Kanaly’s Team. "
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david poore

June 11, 2026

5  out of  5
rating by david poore
"Heather answered my question about my car policy and took care it. She was very knowledgeable and polite."
We responded:
"david, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Tom Kanaly’s Team is just a call or email away!"
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Gilbert Nduwayo

June 10, 2026

5  out of  5
rating by Gilbert Nduwayo
"I want to share my comments concerning Tony, You are quick and responsible. Thank you for fixing my issues"
We responded:
"Thank you for the 5-star review, Gilbert! Here on State Farm Agent Tom Kanaly’s Team, we are proud to serve our community and appreciate your recognition. "
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steve meyer

June 10, 2026

5  out of  5
rating by steve meyer
"Heather is always very courteous and genuinely concerned when calling with an issue at my State Farm agents office. I called due to an issue with a claim and she worked expeditiously in getting it to the correct corporate team for re-evaluation. Once it was in the correct persons hands, the issue was analyzed and resolved to a final resolution immediately. I do not believe my issue would have been fixed if it was not for Heather getting me to the correct resource and having it escalated. It is talented people like her that ultimately brings customer delight and keeps State Farm customers happy and long term with the company. I truly appreciate everything she did for us in resolving our issue. Thank you!"
We responded:
"Thanks so much for the amazing review, steve! We really appreciate your support here in Louisville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Joe Robinson

June 10, 2026

5  out of  5
rating by Joe Robinson
"Heather was very helpful and made the process much easier than I imagined it would be .. Thank you"
We responded:
"Joe, thank you for your wonderful review of State Farm Agent Tom Kanaly’s Team!"
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Samantha Flinchum

June 2, 2026

5  out of  5
rating by Samantha Flinchum
"Communication on key kind and very easy to work with"
We responded:
"Wow, thank you for the 5-star review, Samantha! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Carole Hooper

May 29, 2026

5  out of  5
rating by Carole Hooper
"Very pleased with the service"
We responded:
"Carole, thank you for your wonderful review of State Farm Agent Tom Kanaly’s Team!"
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Cynthia Nichols

May 29, 2026

5  out of  5
rating by Cynthia Nichols
"Heather is amazing! She was consistent but not annoyingly consistent. She made sure i got the best quotes i could and made a great connection with me while on the phone. Very thankful for everyone in this office and their kindness."
We responded:
"Thanks so much for the fantastic rating, Cynthia! We are so glad you had a positive experience with us here on State Farm Agent Tom Kanaly’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Tony Moore

May 27, 2026

5  out of  5
rating by Tony Moore
"If you ever need car insurance come here!!! They offer great rates!"
We responded:
"We appreciate your review, Tony. We are so happy that you had such a wonderful experience with State Farm Agent Tom Kanaly’s Team here in Louisville ! "
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Milo Ladwig

May 26, 2026

5  out of  5
rating by Milo Ladwig
"Awesome guy!!!"
We responded:
"Milo, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Tom Kanaly’s Team—we are always here to help!"
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Ilyn Payocong

May 22, 2026

5  out of  5
rating by Ilyn Payocong
"Tom & Heather were so accommodating & patient. At last i was able to switch to a better insurance. I planned to just get a quote, but since they were so nice, i did not go anywhere else. They gave me much better rate & their professionalism & great customer service truly made a difference."
We responded:
"Ilyn, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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nyree pearce

May 14, 2026

5  out of  5
rating by nyree pearce
"Customer service was great. Communication skills were very high would definitely recommend."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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natahya Jones

May 7, 2026

5  out of  5
rating by natahya Jones
"Very Helpful and just a joy to work with"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Tom Kanaly’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Louisville ."
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christopher quill

May 6, 2026

5  out of  5
rating by christopher quill
"Helped me so much."
We responded:
"Thanks so much for the amazing review, christopher! We really appreciate your support here in Louisville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Lindsey Wainscott

May 2, 2026

5  out of  5
rating by Lindsey Wainscott
"Such a great help!! Very professional and courteous."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Tom Kanaly’s Team. "
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William Masden III

May 1, 2026

5  out of  5
rating by William Masden III
"Heather was amazing. She went above and beyond to help me in every way she possibly could. I highly recommend Tom Kanaly State Farm. Thank you for all that you did Heather!"
We responded:
"William, thank you for your wonderful review of State Farm Agent Tom Kanaly’s Team!"
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Ricky Owen

May 1, 2026

5  out of  5
rating by Ricky Owen
"Great service, better rates than my old insurance company, saving me $500 a year on all my policies for the same level of coverage. Heather is super helpful!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Kass Coop

April 28, 2026

5  out of  5
rating by Kass Coop
"Tom and heather were a huge help. I needed auto insurance and renters insurance quickly. They explained everything thoroughly and answered all of my questions. Prices are hard to beat as well."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Louisville to know that you had such a wonderful experience with us here on State Farm Agent Tom Kanaly’s Team."
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John Musafiri

April 22, 2026

5  out of  5
rating by John Musafiri
"Tom Kanaly with State Farm was a pleasure to work with. He made the insurance process simple, smooth, and stress-free. He was professional, responsive, and took the time to make sure all my needs were taken care of. I truly appreciate the excellent service and highly recommend him. Five-star experience."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Terry Stratton

April 21, 2026

5  out of  5
rating by Terry Stratton
"Very friendly and most helpful for me. Thank you."
We responded:
"Terry, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Tom Kanaly’s Team is just a call or email away!"
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Kunyri Brent

April 18, 2026

5  out of  5
rating by Kunyri Brent
"Tom was very helpful. Easy process"
We responded:
"Kunyri, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Tom Kanaly’s Team—we are always here to help!"
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MeMe Hays

April 17, 2026

5  out of  5
rating by MeMe Hays
"Super nice people....a great place to deal with!!"
We responded:
"MeMe, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Tom Kanaly’s Team here in our Louisville office. "
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X “8” Man

April 17, 2026

5  out of  5
rating by X “8” Man
"Mrs heather went out her way to help me out I appreciate"
We responded:
"Wow, thank you for the 5-star review, X! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Angelique Nyirabujeri

April 17, 2026

5  out of  5
rating by Angelique Nyirabujeri
"I appreciate"
We responded:
"Thank you for the fantastic review, Angelique! We are always here to help with your insurance needs here in Louisville . "